"I called Phil on at 4am, News Years day as my new neigbors had locked themselves out of their flat. They had only recently moved to the UK, so had literally no idea what to do. It was all very chaotic . Phil turned up, and honestly.. He was an angel. It was smooth, calm and was understanding of the situation. You would think considering the situation, and date/time, he would have fleaeced my neighbours, but completely the opposite. The materials (new lock) and additional labour cost a mere additional £10 to the call out fee. Thanks to Phil, they eventually got in, and I was sad to see him go."
